Recently you requested personal assistance from the Sprint World Wide Support Team. Below is a summary of your request and our response.
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Response Via Email (Chat Lead 1) 05/26/2015 02:58 AM
Hello,My name is Preston, eChat specialist, thank you for allowing me the opportunity to assist you today. I will be more than happy to assist you with this today. For Sprint to unlock a device for a international sim card the device will need to be active on a Sprint account or have been active on a account before. Do you have a Sprint account? Once again, it is important to me that you are completely satisfied with the level of customer service I have provided you with. It has been my pleasure assisting you today. I appreciate your business, and thank you for being the best part of Sprint.PrestonSWW eChat SpecialistSprint WorldwideMon. - Fri. 3:00PM- 12AM ESTContact us atSWW@Sprint.com1-888-226-7212 option 2Sprint.com/swwsupport
Please view disclaimer related to email correspondence.
If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.
Thank you for allowing us to be of service to you.
You may view or update your request here.
Subject
No Summary
Discussion Thread
Response Via Email (Chat Lead 1) 05/26/2015 02:58 AM
Hello,My name is Preston, eChat specialist, thank you for allowing me the opportunity to assist you today. I will be more than happy to assist you with this today. For Sprint to unlock a device for a international sim card the device will need to be active on a Sprint account or have been active on a account before. Do you have a Sprint account? Once again, it is important to me that you are completely satisfied with the level of customer service I have provided you with. It has been my pleasure assisting you today. I appreciate your business, and thank you for being the best part of Sprint.PrestonSWW eChat SpecialistSprint WorldwideMon. - Fri. 3:00PM- 12AM ESTContact us atSWW@Sprint.com1-888-226-7212 option 2Sprint.com/swwsupport
