翼龙15 Pro 偶尔随机黑屏重启,自从4月份购入以来发生了10次,事件查看器里发现重启前几秒有这个错误:
日志名称: System
来源: Microsoft-Windows-Kernel-Boot
日期: 2024/8/31 20:08:21
事件 ID: 247
任务类别: (99)
级别: 错误
关键字:
用户: SYSTEM
描述:
Windows 引导环境加载 HSP 固件失败。StatusCode: {无法找到文件}
文件 %hs 不存在。,原因: Failed to detect HSP device.
事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Boot" Guid="{15ca44ff-4d7a-4baa-bba5-0998955e531e}" />
<EventID>247</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>99</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-08-31T12:08:21.9559373Z" />
<EventRecordID>32181</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Fu</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Status">3221225487</Data>
<Data Name="FailureReason">0</Data>
</EventData>
</Event>
全网找不到解决办法,求贴吧老哥指导解决
日志名称: System
来源: Microsoft-Windows-Kernel-Boot
日期: 2024/8/31 20:08:21
事件 ID: 247
任务类别: (99)
级别: 错误
关键字:
用户: SYSTEM
描述:
Windows 引导环境加载 HSP 固件失败。StatusCode: {无法找到文件}
文件 %hs 不存在。,原因: Failed to detect HSP device.
事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Boot" Guid="{15ca44ff-4d7a-4baa-bba5-0998955e531e}" />
<EventID>247</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>99</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-08-31T12:08:21.9559373Z" />
<EventRecordID>32181</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Fu</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Status">3221225487</Data>
<Data Name="FailureReason">0</Data>
</EventData>
</Event>
全网找不到解决办法,求贴吧老哥指导解决